Last updated: March 1, 2026
By accessing or using the Sila platform at silahq.com, its applications, or any associated services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not access or use the Service.
Sila is an agentic workspace messaging platform that combines team communication with AI-powered agents. The Service includes, but is not limited to:
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Sila immediately of any unauthorized use of your account. Sila reserves the right to suspend or terminate accounts that violate these Terms or that pose a security risk.
Workspace administrators have the ability to manage members, configure AI agents, set permissions, and control workspace settings. Administrators are responsible for ensuring that their workspace members comply with these Terms. Sila is not responsible for the internal governance decisions made by workspace administrators, including the granting or revoking of access.
You agree not to use the Service to:
The Service includes AI-powered agents that can process messages, execute tasks, and interact with your team and connected applications. You acknowledge and agree that:
The Service, including its software, design, trademarks, and all associated intellectual property, is owned by Sila Intelligence Inc. and is protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms. You retain ownership of all content you submit to the Service.
You retain all rights to the content, messages, files, and data you submit through the Service (“User Content”). By using the Service, you grant Sila a limited, non-exclusive license to process, store, and transmit your User Content solely for the purpose of providing and improving the Service. Sila does not claim ownership of your User Content and will not use it for purposes unrelated to the Service without your consent.
The Service allows you to connect third-party applications and services. When you enable an integration, you authorize Sila to access and process data from those services as necessary to provide the integration functionality. Sila is not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party integrations is subject to the respective third party’s terms and policies.
The Service offers the ability to import data from platforms such as Slack and Microsoft Teams. By initiating an import, you represent that you have the necessary rights and authorizations to transfer such data. Sila will process imported data in accordance with our Privacy Policy. Imported data is treated with the same protections as data created natively within Sila.
Sila treats all workspace data, messages, and configurations as confidential information. We will not disclose your confidential information to third parties except as required to provide the Service, as authorized by you, or as required by law. We maintain commercially reasonable administrative, technical, and physical safeguards to protect your data.
The Service is currently offered free of charge. All features and functionality are available to all users at no cost. Sila reserves the right to introduce pricing or modify the availability of certain features in the future, in which case we will provide reasonable advance notice and update these Terms accordingly.
You may terminate your account at any time by contacting us. Sila reserves the right to suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Service ceases immediately. Sila will make your data available for export for a reasonable period following termination, after which it may be permanently deleted.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SILA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. AI-GENERATED OUTPUTS ARE PROVIDED WITHOUT ANY WARRANTY OF ACCURACY OR COMPLETENESS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SILA INTELLIGENCE INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. SILA’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Sila Intelligence Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
We may update these Terms from time to time. When we make material changes, we will notify you by posting the updated Terms on this page with a revised “Last updated” date and, where appropriate, by email or in-app notification. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at sila@silahq.com or visit silahq.com.
Sila Intelligence Inc.
Delaware, United States